What does 5-star customer service look like when you hire us to develop a digital solution?
At RD Global your project is not just a transaction. We take time to learn about each of our client's companies and the stakeholders within them so that we can build a better solution that matches your specific culture and desired outcomes. We want to be your trusted go-to source for intelligent technology and software development.
All companies have unique situations; some require deep guidance and one-on-one interaction, others only need a light touch. Our customer care is adaptable to ensure that it delivers the exact level of service and technical guidance each client requires.
If you require support you can always reach out to our talented technical team and expect a prompt response. We provide clear and consistent communication during development and reliable follow-up after deployment.
For every digital solution we develop, we work closely with all stakeholders on your team to ensure that they are comfortable and confident using the new software. As we roll out your solution, we test and iterate along the way to make certain that the software we design integrates perfectly with your existing operations and workplace culture.
Every one of our solution architects has deep knowledge in their area of expertise. Whether you need intelligent automation, application development for iOS or Android, or implementation of a robust data management system, you can trust that your project is in the hands of knowledgeable professionals.
Comprehensive Digital Claims & Self-Service Experience
Learn how we increased customer engagement by 930% with a Comprehensive Digital Claims & Self-Service Experience at Universal Property & Casualty Insurance Company.
optimize total digital experience, unify data, and harmonize
processes by developing high impact technology solutions
infused with a 5-star customer experience.